Frequently Asked Questions

Ordering & delivery

Where are your designs made?

Grizzly Collective is an independent UK artwork and streetwear brand. Our graphics are original fan-inspired designs, and clothing and wall art are produced to order.

Is delivery free in the UK?

Yes. Standard UK delivery is included in our product prices. Production takes place before dispatch, so please allow time for your item to be made.

Do you ship outside the UK?

Paid international shipping is offered to supported destinations. Availability and rates are confirmed at checkout. Local import duties or taxes may apply.

What if I'm unsure about sizing?

Check the size guide and available variants on the individual T-shirt or hoodie product page before ordering. Measurements can differ by garment style.

Payments, discounts & returns

How do I use GRIZZ10?

Enter GRIZZ10 in the discount field at checkout for 10% off an eligible order. The code is limited to one use per customer.

What if my item arrives damaged or incorrect?

Please contact us promptly with your order number and details of the issue so we can help.

Can I return an item?

Eligible items can be returned within 30 days of delivery, subject to our Refund Policy. Please contact us before sending any item back.

Is Grizzly Collective official club or athlete merchandise?

No. Grizzly Collective is an independent creative brand and is not affiliated with or endorsed by any sports club, athlete, league or governing body.

How can I get help with an order?

Email grizzlyco1989@gmail.com or use our Contact page. Please include your order number when contacting us about a purchase.